Entwicklung Serviceorientierter Architekturen zur Integration von Produktion und Dienstleistung – Eine Konzeptionsmethode und ihre Anwendung am Beispiel des Recyclings elektronischer Geräte

Offering product-service bundles (consisting of products and services) is becoming more important for companies. Modifying the organizational structure of the cooperation as well as adapting to changing customer demands requires versatile information systems. Implementing Service Oriented Architectures (SOA) is one attempt to provide this flexibility. Currently, there is little methodical guidance for the identification, specification and implementation of services as building blocks of Service Oriented Architectures. Accounting for this need, a conceptual approach is designed, which adapts approaches of customer integration, and combines a business and IT analysis. The applicability of the method is demonstrated by designing a Service Oriented Architecture for the recycling of electronic equipment. Implementing services for other product-service bundles will support additional integration scenarios. By standardizing services, a sound integration of products and services can be backed by providing a reference architecture.     

The challenge of conceptual modeling for product–service systems: status-quo and perspectives for reference models and modeling languages

Confronted with decreasing margins and a rising customer demand for integrated solutions, manufacturing companies integrate complementary services into their portfolio. Offering value bundles (consisting of services and physical goods) takes place in integrated product–service systems, spanning the coordinated design and delivery of services and physical goods for customers. Conceptual Modeling is an established approach to support and guide such efforts. Using a framework for the design and delivery of value bundles as an analytical lens, this study evaluates the current support of reference models and modeling languages for setting up conceptual models for an integrated design and delivery of value bundles. Consecutively, designing modeling languages and reference models to fit the requirements of conceptual models in product–service systems are presented as upcoming challenges in Service Research. To guide further research, first steps are proposed by exemplarily integrating reference models and modeling languages stemming from the service and manufacturing domains.     

Entwicklung rechtssicherer Web-Anwendungen

A broad variety of juridical requirements has to be considered during the development of Web-applications. Disregard of these requirements holds severe financial dangers. A complete compilation of juridical requirements is complicated due to the multitude of juridical areas and the variety of Web-applications. Therefore, a development-driven juridical framework is suggested. From a software engineering point of view it is crucial to capture requirements at an early stage of development in order to avoid much higher costs at a later time. Thus, specialized conceptual modelling methods are examined with regard to their capability to model juridical requirements. A lack of methodical support is identified which is addressed by a systematic adaption and extension of the eW3DT method.     

Online-Literaturdatenbanken im Bereich der Wirtschaftsinformatik: Bereitstellung wissenschaftlicher Literatur und Analyse von Interaktionen der Wissensteilung

Knowledge sharing is fundamental for innovations in the scientific community. The paper examines how the interaction of knowledge sharing is supported by online services. With respect to business information systems, a survey of online literature databases is given, providing an aggregation of various publication sources, a direct access to publications, and which are available to the public. Furthermore, special analysis services are presented which describe competitive interactions of knowledge sharing via rankings on the one hand, and cooperative interactions of knowledge sharing via co-authorship evaluation on the other.     

Integration von Sach- und Dienstleistungen – Ausgewählte Internetquellen zur hybriden Wertschöpfung

The article presents results of an internet research on product-service systems. Web sites showing interesting practical examples and studies available online are presented to point out the practical relevance of innovative combinations of products and services. The multiplicity of research projects found on the internet shows that this phenomenon is also discussed intensively in research. These projects have been categorized by analyzing their web sites. Furthermore, the results of the internet research highlight a high diversity of terms for describing the concept of product-service systems. As a consequence, orientation in this subject area is hindered.     

Designing business model development tools for sustainability—a design science study

Electronic Markets - The development of business models that boost fundamental changes in behavior to act more economically, ecologically, and socially is a challenging task because the...