Labor-Management Cooperation and Customer Satisfaction

The satisfaction that a customer has with the construction product and construction services provided by a contractor has a direct influence on the customer’s willingness to select that contractor for future work. Labor and management working together have the opportunity to influence customer satisfaction. Activities at the contractor/craft worker level, the contractor/local union level, and the contractor association/local union level have the greatest potential to influence customer satisfaction. A precisely defined plan incorporating labor-management activities targeted at specific satisfaction factors will have the greatest likelihood of creating high customer satisfaction.     

A 16-Mb MRAM featuring bootstrapped write drivers

A 16-Mb magnetic random access memory (MRAM) is demonstrated in 0.18-/spl mu/m three-Cu-level CMOS with a three-level MRAM process adder. The chip, the highest density MRAM reported to date, utilizes a 1.42/spl mu/m/sup 2/ 1-transistor 1-magnetic tunnel junction (1T1MTJ) cell, measures 79 mm/sup 2/ and features a /spl times/16 asynchronous SRAM-like interface. The paper describes the cell, architecture, and circuit techniques unique to multi-Mb MRAM design, including a novel bootstrapped write driver circuit. Hardware results are presented.     

Today's style guide: trusted tool with added potential

Style guides, the primary tool of technical editors, are as important as ever; actually, their increased uses and benefits can redefine the activities of editors. Specifically, style guides can be used to train new employees, to generate buy-in of subject-matter experts, and to define the process flow of document and product generation. Additionally, because they have the potential to control many style decisions and to integrate a variety of skills, computer-driven styles and Web style guides reinforce these increased uses and benefits and suggest the emergence of even more. Thus technical editors' roles may be expanded to include additional training functions, new marketing dimensions, and innovative research in multimedia design and development     

Collaboration Structure, Communication Media, and Problems in Scientific Work Teams

This article reviews the structural characteristics of work organizations that are likely to increase collaboration problems and tests the relationships between collaboration structure and problems using data from a survey of scientists in four fields (experimental biology, mathematics, physics, and sociology). Two groups of problems are identified: problems of coordination and misunderstandings and problems of cultural differences and information security. Greater coordination problems are associated with size, distance, interdependence, and scientific competition. Problems of culture and security are associated with size, distance, scientific competition, and commercialization. Email use is associated with reporting fewer coordination problems, but not fewer problems of culture and security, while neither phone use nor face-to-face meetings significantly reduces problems. We conclude with a discussion of the implications of these findings for designers of collaboration technologies and researchers involved in scientific collaborations.     

Prediction of postoperative knee flexion in Insall-Burstein II total knee arthroplasty

Postoperative knee flexion in patients undergoing Insall-Burstein-II total knee arthroplasty at 2 years was evaluated regarding two basic questions: what groups of patients gain or lose the most flexion and what groups of patients have the best or worst postoperative flexion. Thirteen preoperative variables (maximum flexion, flexion arc, tibiofemoral angle, quadriceps strength, extensor lag, Knee Society score, Knee Society patient assessment, gender, age, height, weight, diagnosis, and surgeon) and four postoperative variable (leg length change, tibiofemoral angle, distance from patella to the joint line, and the tibial prosthesis anteroposterior translation on a lateral radiograph) were used in an attempt to explain postoperative flexion. The analysis was performed on 164 consecutive Insall-Burstein-II total knees in which the data were gathered prospectively on a time oriented medical record database. A regression tree analysis was used to identify several groups of patients, characterized by preoperative factor values, who had markedly above average performance on postoperative flexion. The preoperative factors identified include preoperative flexion, flexion arc, tibiofemoral angle, extensor lag, diagnosis, and age. The only postoperative variable of significance was tibiofemoral angle. Among the potential determinants of postoperative flexion that failed to appear predictive were the Knee Society scores and surgeon. Preoperative flexion is known to be a critical determinant of postoperative flexion in total knee replacement. However, in the current study, preoperative flexion accounted for only half of the difference between the best (122 degrees) and the worst (88 degrees) group, as determined with regression tree analysis.     

Conjugate heat transfer in turbulent falling liquid films

Heat transfer characteristics for a falling turbulent liquid film flow over a fin are analyzed using the conjugate convection-conduction theory. Numerical results are obtained from a simultaneous solution of the energy equations of the fluid and the fin. Results are presented for the fin temperature distribution, dimensionless heat transfer coefficients, local heat fluxes, and fin efficiencies.     

The Status of Music: A Multicolor Sub/millimeter MKID Instrument

We report on the recent progress of the Multicolor Submillimeter (kinetic) Inductance Camera, or MUSIC. MUSIC will use antenna-coupled Microwave Kinetic Inductance Detectors to observe in four colors (150 GHz, 230 GHz, 290 GHz and 350 GHz) with 2304 detectors, 576 per band, at the Caltech Submillimeter Observatory. It will deploy in 2012. Here we provide an overview of the instrument, focusing on the array design. We have also used a pathfinder demonstration instrument, DemoCam, to identify problems in advance of the deployment of MUSIC. In particular, we identified two major limiters of our sensitivity: out-of-band light directly coupling to the detectors (i.e. not through the antenna), effectively an excess load, and a large 1/f contribution from our amplifiers and electronics. We discuss the steps taken to mitigate these effects to reach background-limited performance (BLIP) in observation.     

Macro- and microscale variables regulate stent haemodynamics,fibrin deposition and thrombomodulin expression

Drug eluting stents are associated with late stent thrombosis (LST), delayed healing and prolonged exposure of stent struts to blood flow. Using macroscale disturbed and undisturbed fluid flow waveforms, we numerically and experimentally determined the effects of microscale model strut geometries upon the generation of prothrombotic conditions that are mediated by flow perturbations. Rectangular cross-sectional stent strut geometries of varying heights and corresponding streamlined versions were studied in the presence of disturbed and undisturbed bulk fluid flow. Numerical simulations and particle flow visualization experiments demonstrated that the interaction of bulk fluid flow and stent struts regulated the generation, size and dynamics of the peristrut flow recirculation zones. In the absence of endothelial cells, deposition of thrombin-generated fibrin occurred primarily in the recirculation zones. When endothelium was present, peristrut expression of anticoagulant thrombomodulin (TM) was dependent on strut height and geometry. Thinner and streamlined strut geometries reduced peristrut flow recirculation zones decreasing prothrombotic fibrin deposition and increasing endothelial anticoagulant TM expression. The studies define physical and functional consequences of macro- and microscale variables that relate to thrombogenicity associated with the most current stent designs, and particularly to LST.