Expectations and preferences of clients for a university student counseling service.

Investigated the relation between preferences and expectations about counselors in a university student counseling service in a population of 100 student clients before their initial intake session. Compared with results from an earlier study on nonclients, preferences and expectations were more congruent in clients. Both clients and nonclients, however, preferred a more active counselor who promotes cognitive and behavioral change and expels symptoms. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Expectations and preferences of nonclients for a university student counseling service.

Investigated the relationship between preferences and expectations about a university student counseling sevice in a population of 100 student nonclients. In addition, differences between nonclients' self-perceptions and their perceptions of counseling-service clients were investigated. Nonclients were administered a 157-item questionnaire on an individual basis to investigate these variables. It was hypothesized that discrepancies between preferences and expectations, as well as between perceptions of self and of clients, might be indicative of nonclients' willingness to become future clients of the counseling service. Results indicate that nonclients wanted the counselor to be significantly more active than they expected him to be. In addition, they perceived clients of the service as suffering significantly more from psychological and interpersonal problems than they themselves were. In light of the findings, it is suggested that there is a need for dissemination of information with regard to the process and modes of treatment offered by the counseling service. (PsycINFO Database Record (c) 2010 APA, all rights reserved)