An investigation of the stress-buffering effects of social support in the occupational stress process as a function of team identification.

This study explored how the social context influences the stress-buffering effects of social support on employee adjustment. It was anticipated that the positive relationship between support from colleagues and employee adjustment would be more marked for those strongly identifying with their work team. Furthermore, as part of a three-way interactive effect, it was predicted that high identification would increase the efficacy of coworker support as a buffer of two role stressors (role overload and role ambiguity). One hundred and 55 employees recruited from first-year psychology courses enrolled at two Australian universities were surveyed. Hierarchical multiple regression analyses revealed that the negative main effect of role ambiguity on job satisfaction was significant for those employees with low levels of team identification, whereas high team identifiers were buffered from the deleterious effect of role ambiguity on job satisfaction. There also was a significant interaction between coworker support and team identification. The positive effect of coworker support on job satisfaction was significant for high team identifiers, whereas coworker support was not a source of satisfaction for those employees with low levels of team identification. A three-way interaction emerged among the focal variables in the prediction of psychological well-being, suggesting that the combined benefits of coworker support and team identification under conditions of high demand may be limited and are more likely to be observed when demands are low. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Dissonance reduction in the context of group membership: The role of metaconsistency.

Recent work has established that groups can reduce dissonance by providing consonant cognitions, normative support, or an opportunity to diffuse responsibility for counterattitudinal behavior. Adopting a social identity framework, the current research comprised 2 studies examining metaconsistency, which was proposed to underlie these disparate explanations for the effect of social support. In Study 1 (N = 121), participants performed a counterattitudinal behavior with or without attitude and behavior support. As expected, congruence between the participants’ attitude–behavior consistency and another’s attitude–behavior consistency reduced attitude change. Study 2 (N = 69) replicated the results of Study 1; in addition, metaconsistency influenced participants’ perceptions of their own attitude–behavior consistency. The implications of metaconsistency for other contemporary perspectives of dissonance theory are discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

I'm a hypocrite, but so is everyone else: Group support and the reduction of cognitive dissonance.

The impact of social support on dissonance arousal was investigated from a social identity view of dissonance theory. This perspective is seen as augmenting current conceptualizations of dissonance theory by predicting when normative information will impact on dissonance arousal and by indicating the availability of identity-related strategies of dissonance reduction. An experiment was conducted to induce feelings of hypocrisy under conditions of behavioral support or nonsupport. Group salience was either high or low, or individual identity was emphasized. As predicted, participants with no support from the salient in-group exhibited the greatest need to reduce dissonance through attitude change and reduced levels of group identification. Results were interpreted in terms of self being central to the arousal and reduction of dissonance. (PsycINFO Database Record (c) 2010 APA, all rights reserved)