Applicant reactions to face-to-face and technology-mediated interviews: A field investigation.

This field study examined applicant reactions (N = 802) toward face-to-face as compared with technology-mediated interviews (through videoconferencing or by telephone) for 346 organizations. Face-to-face interviews were perceived as more fair and led to higher job acceptance intentions than were videoconferencing and telephone interviews. Perceived interview outcomes were higher with face-to-face and telephone interviews over videoconferencing. Self-monitoring moderated the relationship between interview medium and perceptions of fairness. Specifically, this relationship was (a) positive for face-to-face, (b) negative for telephone, and (c) nonsignificant for videoconferencing interviews. Moreover, the number of offers an applicant received moderated the relationship between interview medium over, and perceived fairness. The relationship between number of offers and perceived fairness was positive for face-to-face and negative for technology-mediated interviews. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Presentation modality and indirect performance information: Effects on ratings, reactions, and memory.

The authors investigated whether raters integrate indirect (second-hand) information from an employee's co-worker with their direct observations when completing performance evaluations. Performance levels of direct and indirect information and presentation modality (auditory vs. textual) were manipulated (N=220). Results showed that indirect information was perceived to be of highest utility when the performance levels of the direct and indirect information were consistent. Confidence in performance ratings was lowest when the indirect source delivered negative performance feedback that was contrary to the rater's own positive observations. Indirect information was only reflected in the performance ratings when direct observations were positive. There was a significant 3-way interaction between performance level of the direct information, performance level of the indirect information, and presentation modality on memory for performance incidents. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Applicant Attraction to Organizations and Job Choice: A Meta-Analytic Review of the Correlates of Recruiting Outcomes.

Attracting high-performing applicants is a critical component of personnel selection and overall organizational success. In this study, the authors meta-analyzed 667 coefficients from 71 studies examining relationships between various predictors with job-organization attraction, job pursuit intentions, acceptance intentions, and job choice. The moderating effects of applicant gender, race, and applicant versus nonapplicant status were also examined. Results showed that applicant attraction outcomes were predicted by job-organization characteristics, recruiter behaviors, perceptions of the recruiting process, perceived fit, and hiring expectancies, but not recruiter demographics or perceived alternatives. Path analyses showed that applicant attitudes and intentions mediated the predictor-job choice relationships. The authors discuss the implications of these findings for recruiting theory, research, and practice. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Using frame-of-reference training to understand the implications of rater idiosyncrasy for rating accuracy.

Frame-of-reference (FOR) rater training is one technique used to impart a theory of work performance to raters. In this study, the authors explored how raters' implicit performance theories may differ from a normative performance theory taught during training. The authors examined how raters' level and type of idiosyncrasy predicts their rating accuracy and found that rater idiosyncrasy negatively predicts rating accuracy. Moreover, although FOR training may improve rating accuracy even for trainees with lower performance theory idiosyncrasy, it may be more effective in improving errors of omission than commission. The discussion focuses on the roles of idiosyncrasy in FOR training and the implications of this research for future FOR research and practice. (PsycINFO Database Record (c) 2010 APA, all rights reserved)