Team cognition in a cyber defense context: focus on social support behaviors

In the face of increasingly prominent cyber security issues, the organization of cyber team analysts has become crucial to thwart cyber threats. Few studies have examined the functioning of the team and the interaction between individuals in a cyber defense context and how the context influences team adaptation. The present study investigates team cognition in a cyber defense context and in particular the nature of task- or team-centered communication among analysts during a cyber defense simulation exercise. Results indicate that markers of situation assessment and shared mental models are both strategically present and linked. Nevertheless, the frequency of these markers varies depending on the quantity and quality of problems encountered; in particular, variations in social support behaviors are observed. Decreasing social support behaviors during high level activities suggests the adaptation of social behaviors depending on the threats and attacks on the system. Theoretical and practical implications are discussed in terms of theories and potential consequences for strategic adaptation and team resilience.

     

COmmunication and WORKload analyses to study the COllective WORK of fighter pilots: the COWORK2 method

Cognition, Technology & Work - This paper presents the COWORK2 method, designed to classify the collective tasks of a fighter jet patrol according to two classification criteria: mental...     

A dynamic methodology and associated tools to assess organizational capabilities

The assessment of organizational capabilities becomes a great challenge in extended and flexible organizations. This assessment is generally independent from the evaluation of operational results and could become isolated from the rest of the global performance system and face validity issues.     

Designing human–system cooperation in industry 4.0 with cognitive work analysis: a first evaluation

Cognition, Technology & Work - One objective of Industry 4.0 is to reach a better system performance as well as to have a better consideration of humans. This would be done by benefiting from...     

The relationship between level of engagement in a non-driving task and driver response time when taking control of an automated vehicle

Cognition, Technology & Work - Drivers of conditionally automated vehicles may occasionally be required to take control of their vehicle due to system boundaries, but their performance in such...     

Analysis of submarine steering: effects of cognitive and perceptual–motor requirements on the mental workload and performance of helmsmen

The purpose of the study is to model manual submarine steering and its effects on helmsmen in terms of performance and mental workload. This activity is first formalized according to (a) cognitive requirements, by identifying different levels of control, and (b) perceptual–motor requirements, by analysing the directional compatibility of control–display design. An experiment is then carried out on a simulator designed by a world leader in military naval shipbuilding. This experiment follows a unique scenario including two driving situations with different levels of cognitive requirements (approach and stabilization phases). It is achieved by two groups, each carrying out a perceptual–motor task on a specific steering control–display configuration proposed by the naval shipbuilder (one with a standard numeric display and one with a new visual–spatial representation, both tasks controlled by the same joystick). The findings of this study show that the cognitive requirements during the stabilization phase with high propulsion speed produce increased mental workload, and the perceptual–motor requirements also produce increased mental workload when a direction-of-motion stereotype is violated (upward–forward relationship).