The implementation of technical practices and human factors of the toyota production system in different industries

The Toyota Production System (TPS) can result in huge benefits for companies and has been widely implemented around the world. Nevertheless, most adopters emphasize only the technical practices of the TPS, but neglect the critical role of human factors in the implementation of the TPS. Therefore, this study aims at developing an integrated TPS model that fully integrates the technical elements and human elements of the TPS with Total Quality Management (TQM) practices. An empirical study was conducted to confirm the causal relationships among these constructs. In the empirical study, questionnaires were mailed and e‐mailed to 620 companies that had implemented the TPS, and 151 of the completed questionnaires were valid. These 151 respondents were divided into eight categories. The results revealed that the implementation level of each construct was significantly different in each industry. The automobile and motorcycle industries have put a great deal of effort into the application of Humanity, Human Resource Management (HRM), and TQM practices and obtained good results. Other industries, however, ignored the implementation of HRM practices. The results also revealed that the early adopters enjoyed significant benefits from the implementation of the TPS, which led high‐tech companies to start adopting TPS practices and become lean enterprises. © 2011 Wiley Periodicals, Inc.     

基于TQM理念建立“内联外引,四位一体”模式促进校园文化建设

本文基于TQM理念建立一种建设校园文化新模式,该模式可以充分发挥学生个性,积极主动地提出活动并参与到校园文化活动中来,丰富校园文化活动的多样性.     

深化全面质量管理五管齐下创“熊猫”名牌

介绍了熊猫电子集团公司以全面质量管理为基础，从产品质量、科技研发、规模经济、服务和市场竞争这五个方面入手，创建熊猫名牌的经验。     

试论图书馆全面质量管理

介绍了国内外图书馆全面质量管理的研究现状，阐述了全面质量管理的特点和意义，最后提出了图书馆施行全面质量管理的有效举措。     

Lean practices implementation and their relationships with operational responsiveness and company performance: an Italian study

Although many firms report large benefits from lean implementation, a lot of scepticism still remains regarding attainable results and the possibility to apply Lean approach outside high-volume manufacturing and stable context. In this work, combining field interviews with literature review, theoretical connections have been developed among Lean manufacturing techniques, operational responsiveness and company growth performances. A conceptual model has been proposed for investigating the network of influences among lean practices (supplier management, human resource management, just-in-time and total quality management practices), operational responsiveness (Product mix variety, Product innovation and Time effectiveness) and company growth performances in Italian companies. Using structural equation modelling, a second-order confirmatory factor analysis has been used to test the hypothesised relationships in the structural models. This study highlights that the operational responsiveness is only partially connected to a Lean strategy of a company. Indeed, the lean practices implementations are negatively influenced by product mix variety and innovation, while positively influenced by time effectiveness variables. Moreover, product mix variety and time effectiveness are the main characteristics of the operational responsiveness that positively influences company growth performances. So time effectiveness could be considered as a mediator between Lean best practices and firm growth. Moreover, no direct relationship has been found between lean bundles and firm’s performances. Lack of resources and mainly poor communication and managers’ commitment and support seem to be the main obstacles of lean implementation and success.     

制造信息全面质量管理研究(一)

从信息角度看,制造企业中一切制造活动都可以视为由一系列不同层次的、不同程度相关联的制造决策/执行/检测和再决策单元Dij组成,制造信息既是决策的依据又是决策的产出,制造信息质量对决策质量有决定性影响。指出了制造信息质量的重要性。为了改善制造企业的市场竞争力,必须获取、产出和有效利用高质量制造信息,减少不良制造信息。阐述了制造信息的主要用途。给出了制造信息的质量变量及其评估方法。着重阐述了对制造信息实施全面质量管理的必要性和可行性。讨论了高质量制造信息的应用特点。     

关于建筑企业全面质量管理的探讨

随着各国质量专家学者掀起了TQM与ISO9000两者关系的研究热潮．文章提出：按国际惯例严格实施ISO9000标准并敢得认证很有必要．但要确保企业持续健康发展．最根本、最有效的途径还是不断深化TQM。     

用全面质量管理的思想加强试验装备管理

为了加强对试验装备的质量管理,提出一种将全面质量管理(total quality management,TQM)和ISO9000相结合的管理标准。在分析TQM及ISO9000的异同后,将TQM思想运用到试验装备管理,并使用ISO9000中的SDCA方法对试验设备的参试过程进行监督和管理。结果表明:通过对试验装备的生命周期全过程进行全员参与的质量管理,可以持续改进设备的管理过程,提高参试设备质量,为圆满完成高密度、高强度、高难度试验任务提供保障。