完善培训机制 塑造培训品牌

通过分析新员工的培训需求,可以树立正确的培训目标,从而有利于采用合适的培训方法,制定完善的培训机制。作为新入职的员工,最渴望就是要了解公司的现状,公司未来的发展．自己在公司有哪些机会,需要付出什么,又将得到什么？因此新员工培训的目的主要是使他们能了解企业,尽快融入企业,胜任工作,产生绩效,即加速实现个人和企业的协同发展,同时塑造培训品牌。     

浅析饭店员工流失的原因、影响及对策

员工是饭店经营之本，控制人才流失是饭店立身之基。适当比例的人员流动，能够增强饭店活力；但流动如果超过一定比例，对饭店的影响无疑弊大于利。根据对目前饭店员工流失的主要原因的分析，提出了切实可行的应对措施。     

企业人员受贿罪犯罪形态的认定探讨

企业人员受贿罪存在未遂形态，其既遂与未遂的认定应以行为人是否确实索取或收受贿赂，为他人谋取利益，数额较大为标准；对该罪共同犯罪的认定，则应根据参与共同受贿的主体身份不同，分为四种情况分别加以认定。     

Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support.

The authors surveyed 347 public sector employees on 4 measurement occasions to investigate the conceptual distinctiveness of the psychological contract and perceived organizational support (POS) and how they are associated over time. Results support the distinctiveness of the 2 concepts. In terms of their interrelationships over time, by drawing on psychological contract theory the authors found little support for a reciprocal relationship between POS and psychological contract fulfillment. Under an alternative set of hypotheses, by drawing on organizational support theory and by separating psychological contract fulfillment into its 2 components (perceived employer obligations and inducements), the authors found that perceived employer inducements were positively related to POS, which, in turn, was negatively related to perceived employer obligations. The results suggest that POS and the components of psychological contract fulfillment are more important in predicting organizational citizenship behavior than psychological contract fulfillment. (PsycINFO Database Record (c) 2011 APA, all rights reserved)     

How Does Negative Life Change Following Disaster Response Impact Distress Among Red Cross Responders?

The American Red Cross is the largest nongovernmental organization responding to disasters in the United States. This study investigated the impact of negative life change occurring in the year following the September 11, 2001, terrorist attacks on levels of distress among 757 Red Cross Disaster Services Human Resources (national disaster team) employees and volunteers who responded to this disaster. Negative life change in the year following disaster response fully mediated the relationship between disaster response and symptoms of depression and partially mediated the responses between disaster response and posttraumatic stress and anxiety symptoms. Results highlight the importance of life experiences in the year following disaster response and, therefore, the education and follow-up services provided to disaster workers prior to and following disaster assignment. Suggestions for monitoring disaster-related stress during and following assignment are provided. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

Coping With Stereotype Threat: Denial as an Impression Management Strategy.

Four experiments tested the hypothesis that people who are concerned with impression management cope with stereotype threat through denial. Consistent with this hypothesis, temporary employees threatened by a stereotype of incompetence (Study 1) and hostel-dwelling older adults (Study 2) were more likely to deny incompetence if they were high in impression management. African Americans (Study 3) showed a similar pattern of denying cognitive incompetence, which emerged primarily when they were interviewed by a White experimenter and had attended a predominantly Black high school. In Study 4, White students who expected to take an IQ test and were threatened by a stereotype of being less intelligent than Asians were more likely to deny that intelligence is important if they were high in impression management. (PsycINFO Database Record (c) 2010 APA, all rights reserved)     

区外销售企业青年员工队伍建设探讨

文章从青年的重要性和特点入手,结合所在单位青年员工结构特点,对区外销售企业当前在青年员工队伍建设上存在的问题进行了总结,并从社会和企业层面对产生这些问题的原因进行了深入分析,最后提出了区外销售企业青年员工队伍建设在思想教育和引导、满足利益诉求两大方面应采取的七项具体措施。     

以内部营销提升企业服务质量

内部营销把员工看作是企业最初的内部市场,在把服务通过营销活动推向外部市场之前,先对内部员工进行营销。内部营销是企业提高服务质量的前提。为了有效开展内部营销,服务企业应进行内部市场调研,细分企业内部员工市场;加强培训,使员工树立顾客导向的服务观念;针对员工的需求,切实激励与认同;尊重员工,赋予员工适当的权利;加强信息交流与沟通,统一思想和行动。     

企业高学历员工离职管理的实证研究

单位待遇不高、能力得不到发挥和领导对自己不重视,以及看不到单位的发展前途是高学历员工离职的最主要内部诱因;外单位提供丰厚的经济待遇、良好的工作环境等外部诱因是高学历员工离职的外部诱因.据此提出了要把高学历员工作为企业第一资源并给予高度重视;要逐步提高高学历员工的福利待遇;要为高学历员工提供充分发挥才能的机会和加强高学历员工职业生涯规划设计四项主要的管理措施.