Companies

Net earnings after pre-tax profits. Profiles include: Anadarko Petroleum, Chevron Texaco, Conoco Phillips, Exxon Mobil, Occidental, Schlumberger, YPF SA, EnCana Corporation, Imperial Oil, Petroleo Brasileiro, Total SA, E.ON, ENI, Repsol, Ecopetrol SA, Norsk Hydro, Statoil, Devon Energy Corporation. BP, Shell, BHP Billiton, CNOOC, Sinopec and PetroChina. Updated on a monthly basis.     

销售企业客户服务体系建设的几点建议

在阐述客户服务意义的基础上，提出对中国石化成品油销售企业客户服务体系建设的建议，即建立以客户为尊的服务理念；建设特色企业文化；完善员工服务体系；注重细节，提高服务质量；整合现有客户体系资源，拓展服务功能。     

工程建设安全工作的特点及管理对策

从施工环境、施工现场、管理对象等方面简要介绍了工程建设过程中的安全工作特点，并针对工程建设安全工作的特点提出了通过合同明确建设单位、设计单位、监理单位、施工单位和经营单位的安全责任、建立安全管理机构、强化安全教育及培训等对策。     

Developing Cost Response Models for Company-Level Cost Flow Forecasting of Project-Based Corporations

The difficulty in applying the standard curve (S-curve) and cost-schedule integration (CSI) techniques for company-level cost flow forecasting in a project-based industry is the prerequisite of forecasting future unknown individual projects and contract classifications. By analyzing cost flows at the company level through a pool of macroeconomic and internal financial data, this paper proposes an innovative approach to firm-specific model estimation. First, a series of data transformations introduce linear relationships between cost, macroeconomic, and internal financial variables. Second, multivariate regression analysis is employed for initial model building. Third, for the purposes of model restructuring, a subsequent application of Yule–Walker estimates and incomplete principal component analysis is used. This paper uses a sample of four project-based construction firms to demonstrate model performance. Using this methodology, mean absolute percentage error (MAPE) values of the forecasting models range from 0.27 to 0.60%. As such, the transformed cost, macroeconomic, internal financial data could strongly predict company-level cost flow forecasting. While converting the predicted cumulative cost data to periodic cost flows, the MAPE values were augmented, ranging from 7.04 to 17.55%, thus, requiring future research.     

成品油销售企业导入顾客满意战略之浅见

从中国石化股份有限公司浙江温岭石油分公司所面临的市场态势和企业的经营状况出发，考虑企业的长足发展，阐述了实施顾客满意（CS）战略的紧迫性，指出必须实施CS战略，必须要在组织落实、宣传发动、具体措施及奖惩分明的激励机制等各方面采取得力措施。     

IT for niche companies: is an ERP system the solution?

Abstract.  Niche companies are per definition idiosyncratic. They survive in a competitive world by mastering a small market niche, providing what their customers need. This often requires a flexible organization, and the ability to customize products. To be more efficient, many of these companies rely on extensive use of IT, often by installing general Enterprise Resource Planning (ERP) systems. These systems have grown from isolated systems that handle planning based on incoming orders and the component structure of the various products, to systems with ambitions to embrace the total functioning of the company including vendor and customer relation management. In this paper, we present four case studies. One company is a part of a large enterprise, but performs niche functions within this enterprise. The other three are small- or medium-sized enterprises. Each of these performs in small niche markets. Common to all is the fact that they encounter problems with the utilization of their ERP systems. The major problem seems to be that the ERP system has an inherent business model that may not conform to the needs of the company. Without a good understanding of the underlying models and the constraints under which the fundamental algorithms operate, it is difficult to use these systems correctly. Even excellent systems may give bad results if they are applied to situations where they are not suited. Further, the monolithic structure of an ERP system, with a rather complicated parameter setting, is often insufficient to mould the system to the needs of a niche company. We discuss these problems based on our four case studies, and offer alternative approaches that may be considered.     

巧用营销策略 开发零售市场

综述了在成品油市场竞争日趋激烈的形势下，做好成品油销售工作的经验和体会，介绍了领导带上，上下剂心协力，分析用户的需求和用油规律，抓住商机，以适合市场规律的营销策略和热情周到的服务，现固已有市场，并开拓了新市场的做法。     

工业喷漆的环境污染研究

化工企业对环境的影响较大,其制造的化工产品严重威胁着人们的健康。近年来,随着化工企业的规模越来越大,其带来的环境污染问题也越来越严峻。就工业喷漆对环境污染的状况和治理措施进行了分析、探究。     

探讨电力教育培训工作问题及解决措施

电力企业属于技术密集型企业,企业的健康、稳定发展需要有足够的人力资源作为支撑。人力资源是电力企业的核心竞争力,而开展教育培训工作则是提高电力企业人力资本的有效途径,是增强电力企业核心竞争力的有效手段。分析、探讨了电力教育培训工作中存在的问题,提出了相应的解决措施。     

云计算背景下软件企业创新的趋势

云计算是一种基于互联网的计算方式,通过这种方式,共享的软硬件资源和信息可以按需提供给计算机和其他设备,该技术是一种近些年来发展的新兴科技,同时在一定的程度之上遍布于软件企业的各个领域之中,引导着当前软件企业发展的方向.基于此,本文探讨了云计算背景之下软件企业创新的趋势.