Digital narrative conventions in heritage trail mobile apps

ABSTRACT

Galleries, libraries, archives and museums (GLAMs) are increasingly using digital technologies for storytelling and creating mobile applications (apps) for cultural heritage content, but how apps are used in practice to communicate information to users has not been widely studied. A team of people from a heritage organisation, a university, and mobile app development group plan to create a bespoke heritage trail app for Ireland, but to date design conventions/recommendations for this genre are lacking. This article applies a systematic approach to digital narrative content analysis to better understand how apps are being used specifically for heritage trails with the aim of identifying what the common features are, which modalities and narrative techniques are used. The selected corpus included 55 apps downloaded from the Google Play Store. The results of this content analysis—based on the App Walkthrough Method (Light, B., Burgess, J., & Duguay, S. (2018). The walkthrough method: An approach to the study of apps. New Media & Society, 20(3), 881–900)—show that there is a gap between academic research themes/trends and how digital narrative is actually being communicated in the current market, and it aims to inform the future development of heritage trail apps by including a list of design and content features common to this genre.     

汪藕裳年谱

汪藕裳,清代著名弹词女作家,著有《子虚记》、《群英传》等作品。现存各种文学工具书对其生平事迹均无记述。现根据汪氏家谱、方志及汪氏后人口述史料,首次以年谱的形式,较为全面地整理出她的家世、生平、交游及作品的产生、传播及评介等资料。     

Storytelling in virtual environments from a virtual guide perspective

This paper describes our proposal for storytelling in virtual environments from a virtual guide perspective, detailing the involved knowledge representation and algorithms. In our model the guide begins at a particular location and starts to navigate the world telling the user stories related to the places she visits. Our guide tries to emulate a real guides behaviour in such a situation. In particular, she behaves as a spontaneous real guide who knows stories about the places in the virtual world but has not prepared an exhaustive tour nor a storyline.     

The Memory Box

A Memory Box was built to illustrate the possibility of recording and attaching stories to memorabilia kept in a box. Potential users then provided a range of ideas about what kinds of stories and objects they would keep in the box, and how they would use it. The findings confirm the value of attaching stories to souvenirs, especially in the context of gift-giving, and have implications for how this might be implemented through augmented reality interfaces.     

Telling tales: using stories to remake energy policy

To benefit and protect the populace, government policies often promise aspirational changes to current practice. Different kinds of narratives are important in the framing, explanation, motivation, and understanding of policies and strategies. For example, the UK government's 2008 Climate Change Act proclaimed that all new homes will be zero carbon by 2016. This ‘hero story’, where society is ‘saved’ by clever technologies, is inspiring, positive and familiar. An alternative is the ‘learning story’, where things are not quite as simple as they first seemed. In a learning story, protagonists are normal people who need to overcome a challenge. In energy policy, the learning story could address the gap between the technical potential and what is achieved in practice. Three real-world examples from retrofit and new-build projects are used to show how implicit narratives can create conflict when the tellers (e.g. researchers) have to tell one kind of story but have data for the other. Recommendations are provided for a balanced approach to the deployment of different kinds of tales by policy-makers, researchers, implementers and users. Harnessing the learning story and developing a ‘caring story’ could motivate policy-makers and the public to invest effort in building performance.     

Embodying the Writer in the Multimodal Classroom through Disability Studies

This essay explores whether multimodal composition can compel the academy to revise its vision of writing as an exclusively intellectual practice, a vision that limits the authority students can claim in their academic writing. I argue that without theorizing the embodiment of composition, multimodal composition will ultimately do little to alter the ideal of the academic writer engaged in intellectual rather than material production. The essay advocates the pedagogical possibilities of disability theory as one approach to emphasizing the physical nature of writing and meaning-making in the multimodal composition classroom.     

Digital storytelling in Bhutan: A qualitative examination of new media tools used to bridge the digital divide in a rural community school

This qualitative study examines the use of digital storytelling as an instructional intervention for bridging the digital divide among public school students in rural Bhutan. Primary participants for the study included elementary school children who had never been previously exposed to computer technology and were recipients of a donated classroom set of laptops. Results demonstrated how technology instruction and infrastructure inherently positions ethical and cultural differences between researchers, education personnel, school children and their families. The use of English became an inadvertent gatekeeper for who was chosen to participate in the classroom laptop program. Another major finding examines how Bhutan’s social awareness for “Gross National Happiness” is inherently juxtaposed in contrast to Western perceptions of modernity and progress. Educators and administrators concerned about initial technology instruction in developing regions should find this study informative.     

VR-Electricians: Immersive storytelling for attracting students to the electrical construction industry

Although it is projected to have significant employment growth in the electrical construction industry, there are not enough young people to join the workforce. It is indispensable for the future of work in construction to explore emerging technologies and effectively attract the younger generation to the construction industry. This paper explores the innovative use of 360-degree immersive environments powered by virtual electricians to tell success stories of the electrical construction trades on the field (VR-Electricians) and understand how such an immersive storytelling approach can attract young people to join the industry. A pretest-posttest design was used for the VR-Electricians assessment. VR-Electricians was found to significantly enhance several aspects of students’ attitude towards the electrical construction industry. VR-Electricians was also rated as a highly usable and easy-to-use system. The outcomes of this study provide construction researchers and practitioners an understanding of how immersive storytelling can be used as a powerful technology-mediated method for attracting students to their field.     

“When Is Short,Sweet?” Selection Uncertainty and Online Review Presentations

Online customer reviews are an important part of e-commerce product selection. When used effectively, online reviews may reduce the uncertainty inherent in making product selection decisions online, but how best to deal with thousands of online customer reviews? Past research considers online review summarization, where reviews are reduced to numeric ratings, key phrases, keywords or product characteristics. However, in their original form, online reviews contain the carefully crafted narratives of past customers, elements of which may not be amenable to summarization. In this research, we present findings of a laboratory experiment which examines the impact of review summarization when evaluating different types of products online. Key findings include evidence that perceptions of product selection uncertainty depend on online review presentation format and the category of the product under consideration. Additionally, the study provides evidence that the e-commerce retailers may benefit from varying online review presentations across specific types of products.     

Evaluating an automated mediator for joint narratives in a conflict situation

ABSTRACT

Joint narratives are often used in the context of reconciliation interventions for people in social conflict situations, which arise, for example, due to ethnic or religious differences. The interventions aim to encourage a change in attitudes of the participants towards each other. Typically, a human mediator is fundamental for achieving a successful intervention. In this work, we present an automated approach to support remote interactions between pairs of participants as they contribute to a shared story in their own language. A key component is an automated cognitive tutor that guides the participants through a controlled escalation/de-escalation process during the development of a joint narrative. We performed a controlled study comparing a trained human mediator to the automated mediator. The results demonstrate that an automated mediator, although simple at this stage, effectively supports interactions and helps to achieve positive outcomes comparable to those attained by the trained human mediator.