| 视频用户体验理论与实践 |
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| 引用本文： | 贺甜甜,刘彦凯,宋利. 视频用户体验理论与实践[J]. 电信科学, 2017, 33(8). DOI: 10.11959/j.issn.1000-0801.2017247 |
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| 作者姓名： | 贺甜甜 刘彦凯 宋利 |
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| 作者单位： | 上海交通大学图像通信与网络工程研究所,上海200240;未来媒体网络协同创新中心,上海200240 |
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| 基金项目： | 国家自然科学基金资助项目(No.61671296 |
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| 摘 要： | 随着视频服务逐渐成为人们获取信息的主要途径之一,消费者对观看体验的要求不断提高,视频用户体验质量已经成为视频服务的主要竞争因素.首先对用户体验质量理论进行了系统的阐述,指出了用户体验质量与服务质量之间的差别和联系,同时给出了用户体验评价方法的主要步骤和视频质量评价的具体方法.进一步地,对我国现阶段视频用户体验评价研究及标准化的进展进行详细介绍,概括了目前我国视频服务的用户体验现状并给出了相关的改进方向意见.
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| 关 键 词： | 用户体验质量 视频服务 客观质量评价 |
Theory and practice of quality of experience in video services |
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| HE Tiantian,LIU Yankai,SONG Li. Theory and practice of quality of experience in video services[J]. Telecommunications Science, 2017, 33(8). DOI: 10.11959/j.issn.1000-0801.2017247 |
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| Authors: | HE Tiantian LIU Yankai SONG Li |
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| Abstract: | As videos becoming the major sources of acquiring information in current era,consumers have raised their expectations for video quality experience,which has become the most critical competitiveness for video service providers.A thorough review of quality of experience (QoE) was presented,and then detailed analysis of video QoE and relevant no reference assessment methods were provided.Further,the standardization process of video QoE in China and the evaluation results of Chinese video services quality were introduced.Last but not the least,the characteristics of Chinese video services was summarized and advices of improvement were presented. |
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| Keywords: | quality of experience video service no reference video quality assessment |
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