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Using statistical control charts for software quality control
Authors:John S Gardiner  Douglas C Montgomery
Abstract:This paper describes the use of Shewhart U charts for controlling software quality while the software is under development. A parallel between the software development process and a complex manufacturing process is developed. This allows the use of statistical control charts to monitor the software development process. The general approach is to let observed defect data represent a sample of the true but unknown state of the entire software project. Software quality data so obtained can be used to derive a meaningful statistical interpretation of the state of the development project. Based upon this interpretation management can take action to improve the overall software quality while in the development stages.
Keywords:Quality control  U-charts  Software defect rates  Software quality  Process control
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