基于情绪调节和场景理论的交互设计研究

目的研究基于场景理论的交互设计一般流程,并探究情绪调节理论与用户场景理论在交互设计中的应用,探索新的交互设计原则和方法。方法详细阐述交互设计场景理论中客观场景、设计场景和测试场景的概念和使用方法,通过构建各阶段用户场景获取用户的真实需求;在此基础上,引入情绪这一重要元素,洞悉用户的情感需求,并以Gross的情绪调节理论为设计准则,在产品中为用户设计不同的情绪调节触发条件,使用户的情绪处于中等唤醒水平,以保证用户与产品交互的流畅性。结论以Carroll的场景理论为基础,丰富了基于场景理论的交互设计流程,并提出了一套基于情绪调节理论的用户场景理论的交互设计框架,为交互设计提供新的思路和方法。

Interaction Design Based on Emotion Regulation and Scenario Theory

It aims to analyze the general process of interaction design based on scenario theory, and explores the application of emotion regulation theory and user scenario theory in interaction design, as well as new principles and methods of interaction design. The concept and usage of each stage scene in the interactive design scene theory, including the objective scenario, the design scenario and the test scenario, are elaborated in detail. And the user scenarios are constructed to get users'' real needs. Based on that, an important element of emotion is introduced to insight into the user''s emotional needs, and based on Gross''s emotion regulation theory, designers create different emotional adjustment triggers for users in the product, so that users'' emotions are at medium arousal level, so as to ensure the fluency between users and products. Based on Carroll''s scenario theory, it enriches the interaction design process based on scenario theory, and proposes a set of interaction design framework based on emotion regulation theory for user scenario theory, which provides new ideas and methods for interaction design.