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Analysis of conflict and change in construction projects |
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| Authors: | Paul D Gardiner John E L Simmons |
| Affiliation: | 1. School of Engineering and Computer Science , University of Durham , Durham , DH1 3LE , UKScience Laboratories;2. Department of Mechanical Engineering , Heriot-Walt University , Riccarton , Edinburgh , EH14 4AS , UK |
| Abstract: | Conflict and change can have considerable impact on the success or otherwise of construction projects. Examples of conflict and project change have been collected in structured interviews within a series of organizations which are clients of construction activities. A methodology which uses a process of hierarchical decomposition has been developed for classifying this data and rendering it suitable for subsequent analysis. The results presented in the paper are of a prelirninary investigation and lend weight to the hypothesis that the creative management of conflict and change can benefit construction industry clients. |
| Keywords: | Conflict change client project management strategy |