Institutionalizing infrastructure: photo-elicitation of cultural-cognitive knowledge of development

Infrastructure that goes unused – for example, after constructing the first water, electricity, sewers or road infrastructure in an infrastructure-poor community – is a common issue in new infrastructure development in the global south. In this case, while infrastructure has diffused, it has not become institutionalized. To better understand this problem, photo-elicitation methods are used to explore cultural-cognitive frames used by research respondents as they create and explain photograph symbols that represent change in their built environment. For example, respondents advocate for infrastructure they have reason to believe outsiders will provide as they evaluate the infrastructure against local utility in an early phase of institutionalization. Respondents also frame the research undertaking as an opportunity to actively diffuse infrastructure practices they have recently adopted themselves. By making these and other frames explicit, the photo-elicitation method reveals the elusive cultural-cognitive pillar of institutionalization and also provides insight into sources of self-reporting bias. The method also has particular advantages for research dealing with disadvantaged respondents, reduces issues of free recall bias and increases the length and depth of research interviews. Given the relative novelty of this method in construction research, its theory, advantages and limitations are discussed in some depth.