A “Six Sigma”© Black Belt Case Study: G.E.P. Box's Paper Helicopter Experiment Part A |
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| Authors: | J. Adam Johnson Scott Widener Howard Gitlow Edward Popovich |
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| Affiliation: | a Professor of Management Science, School of Business Administration, University of Miami, Coral Gables, Florida, USAb President of Sterling Enterprise International, Inc., Boca Raton, Florida, USA |
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| Abstract: | This article presents an application of the “Six Sigma” DMAIC model to G.E.P. Box's famous “paper helicopter” experiment. The define, measure, and analyze phases are presented here, and the improve and control phases are presented in a follow-up article. The intent of this article is to present the reader with a case study for structuring a “Six Sigma” Black Belt project. |
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| Keywords: | Analyze Black Belt project Case study Define DMAIC model Measure Paper helicopter experiment “Six Sigma” management |
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