A Dialogue Game Protocol for Agent Purchase Negotiations |
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Authors: | Peter McBurney Rogier M. Van Eijk Simon Parsons Leila Amgoud |
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Affiliation: | (1) Department of Computer Science, University of Liverpool, Liverpool, L69 7ZF, UK;(2) Institute of Information and Computing Sciences, Universiteit Utrecht, P.O. Box 80.089, 3508 TB Utrecht, The Netherlands;(3) Center for Co-ordination Science, Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA 02142, USA;(4) Institut de Recherche en Informatique de Toulouse, Université Paul Sabatier, 118 Route de Narbonne, 31062 Toulouse, Cedex 4, France |
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Abstract: | We propose a dialogue game protocol for purchase negotiation dialogues which identifies appropriate speech acts, defines constraints on their utterances, and specifies the different sub-tasks agents need to perform in order to engage in dialogues according to this protocol. Our formalism combines a dialogue game similar to those in the philosophy of argumentation with a model of rational consumer purchase decision behaviour adopted from marketing theory. In addition to the dialogue game protocol, we present a portfolio of decision mechanisms for the participating agents engaged in the dialogue and use these to provide our formalism with an operational semantics. We show that these decision mechanisms are sufficient to generate automated purchase decision dialogues between autonomous software agents interacting according to our proposed dialogue game protocol. |
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Keywords: | argumentation autonomous agents consumer decision-making dialogue games negotiation |
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