Effect of selected techniques for training resident assistants in human relations skills. |
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Authors: | Perkins, Susan R. Atkinson, Donald R. |
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Abstract: | Investigated the effect of 3 instructional techniques on 40 undergraduate resident hall assistants' use of attending behavior, reflection of feeling, and summarization of feeling in a microcounseling session. The 3 techniques combined a tape-recorded lecture on the criterion behaviors with either a discussion, modeling, or role-playing procedure. Ss in all 3 experimental groups maintained eye contact for a significantly longer period of time than did controls. Reflection of feeling responses were recorded a significantly greater proportion of the time for the lecture-discussion and lecture-modeling treatments than for controls. Males in the lecture-modeling treatment summarized feelings a significantly greater proportion of the time than any other group. Need for periodic supervised practice of target behaviors is discussed. (PsycINFO Database Record (c) 2010 APA, all rights reserved) |
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