| 基于ITIL数字校园运维服务体系的构建 |
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| 引用本文： | 吴慧韫,王海威,王玉平. 基于ITIL数字校园运维服务体系的构建[J]. 计算机与现代化, 2012, 0(9): 93-96 |
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| 作者姓名： | 吴慧韫 王海威 王玉平 |
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| 作者单位： | 上海海事大学信息化办公室 |
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| 摘 要： | 目前国内高校IT服务管理仍处于不断探索过程中,没有现成的模式可以照搬。基于ITIL的标准与方法,结合学校现状,开展数字校园运维服务体系研究有着较大的现实意义和实用价值。本文针对高校信息化建设现状,提出基于ITIL方法论的数字校园运维服务体系,并提出具体的构建和实施方案。
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| 关 键 词： | 数字校园 ITIL 运维服务体系 |
Establishment of E-campus Governance System Based on ITIL |
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| WU Hui-yun,WANG Hai-wei,WANG Yu-ping. Establishment of E-campus Governance System Based on ITIL[J]. Computer and Modernization, 2012, 0(9): 93-96 |
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| Authors: | WU Hui-yun WANG Hai-wei WANG Yu-ping |
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| Affiliation: | (Information Office,Shanghai Maritime University,Shanghai 201306,China) |
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| Abstract: | At present,lots of colleges and universities are exploring the IT governance,but there is no "best practice" which is ready to be used.This article puts forward a solution of ITIL-based service system to operation and maintenance of E-campus and makes a specific deployment and implementation,which is close to the line of the ITIL standards and methods,and with the consideration of the status of the school operation and maintenance services. |
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| Keywords: | E-campus ITIL governance system |
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