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Overcoming opposition and resistance: Differential functions of expertness and attractiveness in career counseling.
Authors:Kerr  Barbara A; Olson  Douglas H; Claiborn  Charles D; Bauers-Gruenler  Susan J; Paolo  Anthony M
Abstract:Hypothesized that counselor expertness would be effective in overcoming opposition to the content of counseling, whereas counselor attractiveness would be effective in overcoming resistance to the counseling process. Two studies of career counseling were conducted: a laboratory analog with 36 vocationally undecided undergraduates and a field study with 45 high school sophomores taking a career planning course. In both studies, counselor role (expert or attractive) was crossed with Ss' initial level of resistance in a repeated measures design. Pre- and postmeasures of Ss' attitudes toward vocational exploration (the content of counseling) and attitudes toward counseling were used to assess change in opposition and resistance, respectively. A behavioral compliance measure of opposition was added in Study 2. Study 1 supported only the resistance hypothesis. Study 2 supported both the opposition and resistance hypotheses and thus demonstrated the differential functioning of expertness and attractiveness. Implications for interpersonal influence research and for the practice of career counseling are discussed. (22 ref) (PsycINFO Database Record (c) 2010 APA, all rights reserved)
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