Assessment methodology for software process improvement in small organizations |
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| Authors: | Francisco J Pino César Pardo Félix García Mario Piattini |
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| Affiliation: | 1. School of Materials Science and Engineering, Anhui University of Technology, Ma''anshan 243002, China;2. School of Materials Science and Engineering, Southeast University, Nanjing 211189, China;3. School of Mathematics and Physics, University of Science and Technology Beijing, Beijing 100083, China;1. Department of Basic Sciences and Humanities, Department of Mechanical Engineering, Institute of Engineering and Management, Kolkata 700091, India;2. Department of Mechanical Engineering, Jadavpur University, Jadavpur, Kolkata 700032, India;3. Department of Physics, Kalipada Ghosh Tarai Mahavidyalaya, Bagdogra 734014, India;4. Department of Engineering Sciences and Humanities, Siliguri Institute of Technology, Darjeeeling 734009, West Bengal, India;1. Prince Sultan University, College of Computer Science and Information System, Rafha Street, P.O Box 66833, Riyadh, 11586 Saudi Arabia;2. École de Technologie Supérieure, Department of Software and IT Engineering, 1100 Notre-Dame Ouest, Montréal, Québec H3C 1K3, Canada,;3. King AbdulAziz City for Science and Technology, Computer Research Institute, P.O. Box 6086, Riyadh 11442 Saudi Arabia |
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| Abstract: | ContextDiagnosing processes in a small company requires process assessment practices which give qualitative and quantitative results; these should offer an overall view of the process capability. The purpose is to obtain relevant information about the running of processes, for use in their control and improvement. However, small organizations have some problems in running process assessment, due to their specific characteristics and limitations.ObjectiveThis paper presents a methodology for assessing software processes which assist the activity of software process diagnosis in small organizations. There is an attempt to address issues such as the fact that: (i) process assessment is expensive and typically requires major company resources and (ii) many light assessment methods do not provide information that is detailed enough for diagnosing and improving processes.MethodTo achieve all this, the METvalCOMPETISOFT assessment methodology was developed. This methodology: (i) incorporates the strategy of internal assessments known as rapid assessment, meaning that these assessments do not take up too much time or use an excessive quantity of resources, nor are they too rigorous and (ii) meets all the requirements described in the literature for an assessment proposal which is customized to the typical features of small companies.ResultsThis paper also describes the experience of the application of this methodology in eight small software organizations that took part in the COMPETISOFT project. The results obtained show that this approach allows us to obtain reliable information about the strengths and weaknesses of software processes, along with information to companies on opportunities for improvement.ConclusionThe assessment methodology proposed sets out the elements needed to assist with diagnosing the process in small organizations step-by-step while seeking to make its application economically feasible in terms of resources and time. From the initial application it may be seen that this assessment methodology can be useful, practical and suitable for diagnosing processes in this type of organizations. |
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