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排队论和泊松过程在小区物业管理中的应用
引用本文:李明伦,王法精,朱文彬,杜惠,崔立臣. 排队论和泊松过程在小区物业管理中的应用[J]. 青岛理工大学学报, 2005, 26(3): 93-96
作者姓名:李明伦  王法精  朱文彬  杜惠  崔立臣
作者单位:1. 青岛大学基建处,青岛,266071
2. 青岛胶州建设集团,青岛,266300
3. 青岛崂山区质监站,青岛,266101
摘    要:首先运用SPSS统计软件中的单样本K-S检验方法验证居民小区物业管理的来客流量遵从泊松过程,然后运用排队论对来客流量进行分析,使用随机微分方程组计算出来客流量的均值和方差与服务时间的均值和方差,从而给居民小区物业管理提供参考.

关 键 词:排队论  泊松过程  来客流量  单样本K-S检验方法
修稿时间:2004-11-04

Application of the Queuing Theory and Poisson Process to the Management of the Residential District
Li Ming-lun,Wang Fa-jing,Zhu Wen-bin,DU Hui,Cui Li-chen. Application of the Queuing Theory and Poisson Process to the Management of the Residential District[J]. Journal of Qingdao Technological University, 2005, 26(3): 93-96
Authors:Li Ming-lun  Wang Fa-jing  Zhu Wen-bin  DU Hui  Cui Li-chen
Affiliation:Li Ming-lun~1,Wang Fa-jing~2,Zhu Wen-bin~3,Du Hui~1,Cui Li-chen~1
Abstract:This paper firstly testifies the flow of guests into the residential district following the Poisson Process by the One-Sample K-S Test in the SPSS, secondly analyzes the flow of guests by the Queuing Theory, and thirdly calculates the mean and variance of the flow of guests by random differential equation, which will provide the reference for the management of the flow of guests into the residential district.
Keywords:queuing theory   Poisson process   flow of guests   One-Sample K-S Test
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