Healthcare groups at work: further lessons from research into large-scale coordination

The first special issue in Large-Scale Coordination earlier this year showed the breadth of application research from air traffic control to the military and multi-agency emergency response. This special issue shows depth of research at large scale in healthcare. These studies of large-scale coordination examine work between and across groups, beyond earlier conceptions of social human factors. Revealing the complexity of work domains and the subtle, yet effective, ways that workers negotiate its challenges opens the way to develop information and communications technology support tools that are grounded in a scientific understanding.