| 提高第三方物流企业服务水平的对策 |
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| 引用本文： | 马颖,佘廉,王超.提高第三方物流企业服务水平的对策[J].武汉理工大学学报(信息与管理工程版),2004,26(6):86-89. |
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| 作者姓名： | 马颖 佘廉 王超 |
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| 作者单位： | 武汉理工大学,管理学院,湖北,武汉,430070 |
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| 基金项目： | 国家社会科学基金资助项目(04CZZ016). |
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| 摘 要： | 要促进第三方物流企业的发展,提高第三方物流企业的竞争力,使其具有参与国内外竞争能力,就必须提高其服务水平,使其与国际水平接轨。笔者分析了目前我国第三方物流企业的服务现状,并提出改进第三方物流企业服务水平的建议。
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| 关 键 词： | 第三方物流企业 物流服务 服务水平 服务质量 |
| 文章编号： | 1007-144X(2004)06-0086-04 |
| 修稿时间： | 2004年9月1日 |
Countermeasures of Improving the Service Level of the 3PL Enterprises |
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| Ma YingDoctoral Candidate, School of Management,WUT,Wuhan ,China.,She Lian,Wang Chao.Countermeasures of Improving the Service Level of the 3PL Enterprises[J].Journal of Wuhan University of Technology(Information & Management Engineering),2004,26(6):86-89. |
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| Authors: | Ma YingDoctoral Candidate School of Management WUT Wuhan China She Lian Wang Chao |
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| Affiliation: | Ma YingDoctoral Candidate, School of Management,WUT,Wuhan 430070,China.,She Lian,Wang Chao |
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| Abstract: | The development of the third party logistics (3PL) has gained more attention in China. But the service of the 3PL enterprise still has many problems and does not reach the efficiency and level of modern logistics. The service level must be improved to promote the development of 3PL enterprises and improve their competence to participate in the international competition. The present service conditions of the 3PL enterprises are analyzed. Suggestions to improve the service of the 3PL enterprises are put forward for references. |
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| Keywords: | 3PL enterprise logistics service service level service quality |
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