| 图书馆人性化服务分析研究 |
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| 引用本文： | 王胜利. 图书馆人性化服务分析研究[J]. 西安邮电学院学报, 2011, 16(2): 118-120,123 |
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| 作者姓名： | 王胜利 |
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| 作者单位： | 西安邮电学院图书馆,陕西,西安,710121 |
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| 摘 要： | 图书馆人性化服务作为一种新的服务理念和未来的发展方向,正日益受到人们的重视。在阐述了图书馆"读者第一、服务至上"的人性化服务内涵,以及图书馆提倡人性化服务的必要性和重要性基础上,提出图书馆工作中应该树立以人为本,读者至上、强化人文关怀,制定适应人性化信息服务的规章制度,追求人性化的服务方式,全心全意的为读者提供优质服务,使读者在获得图书馆价值知识、信息的同时,还能感受到人文关怀和精神享受。
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| 关 键 词： | 图书馆 人性化 服务 |
Study on the service with humanity in the library |
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| WANG Sheng-li. Study on the service with humanity in the library[J]. Journal of Xi'an Institute of Posts and Telecommunications, 2011, 16(2): 118-120,123 |
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| Authors: | WANG Sheng-li |
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| Affiliation: | WANG Sheng-li(Library,Xi'an University of Posts and Telecommunications,Xi'an 710121,China) |
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| Abstract: | The service with humanity is the new orientation in the library's future management as well as the requirement in the process of the modern library's own development.This paper mainly states the idea,necessity and importance of the service with humanity in the library and meanwhile puts forward the detailed measures and suggestions on how to put the service with humanity in the library into practice. |
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| Keywords: | library service with humanity library networking |
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