| Abstract: | This paper presents research on student performance outcomes, satisfaction, and retention rates in a fiber optics course at Arizona State University. Although the course typically has been taught by conventional methods for over 20 years, the instructor offered alternative delivery methods, such as the Web, during the Fall 2000 semester. This course was also unique in that it was comprised of diverse groups such as undergraduates and graduates and on‐ and off‐campus students. Although online students were significantly more satisfied with the course, performance outcomes and retention rates were favorable overall. It is likely that course options and convenience aided in student outcomes and course retention. |
