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人工智能在解决知识管理难题中的应用
引用本文:段美英 许亮. 人工智能在解决知识管理难题中的应用[J]. 微机发展, 2004, 14(9): 23-25,29
作者姓名:段美英 许亮
作者单位:昆明理工大学管理与经济学院,昆明理工大学管理与经济学院 云南昆明650093,云南昆明650093
摘    要:在知识经济社会中,企业的价值创造极大地依赖于知识,知识管理日益受到重视。随着Internet的飞速发展,知识管理面临信息过载、非结构化以及隐性知识的三大难题。人工智能在知识信息处理方面具有很大的优势,有助于解决知识管理中的难题,实现知识自动获取以及知识的自动分类。人工智能在知识管理中的应用虽然存在一定的局限性,但它促进了知识管理的智能化,提高了知识管理的效率和质量。

关 键 词:人工智能 知识管理 Internet 知识信息处理系统 信息过载 隐性知识 专家系统
文章编号:1005-3751(2004)09-0023-03

The Application of Artificial Intelligence to Solving Problems in Knowledge Management
DUAN Mei-ying,XU Liang. The Application of Artificial Intelligence to Solving Problems in Knowledge Management[J]. Microcomputer Development, 2004, 14(9): 23-25,29
Authors:DUAN Mei-ying  XU Liang
Abstract:In a knowledge-based economy society the value created by an enterprise largely depends on knowledge, therefore knowledge management is increasingly paid attention to. Following the rapid development of Internet, knowledge management is confronted three problems, which are information overload, non-structure information and implicit knowledge. Artificial intelligence has the advantage of processing information and knowledge, so it helps to solve problems in knowledge management and to realize automatic knowledge acquisition and classification. Artificial intelligence makes knowledge management more intelligent and improves its efficiency and quality, though there are some limitations in its application.
Keywords:knowledge management  artificial intelligence  application
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