Flood Hazard Assessment and Management: Interface with the Public

The understanding of how people evaluate and respond to natural hazards in an urban area, and how this knowledge can be integrated in the planning and management process, are becoming very important elements of a comprehensive and participatory approach to flood hazard management. Such an approach demands a clear comprehension of the processes of the risks perception, causal attribution, possible solutions for the problem and patterns of behaviour developed during hazard situations. The willingness of the public to participate in flood management, and the attitudes to previous initiatives also need to be addressed. The provision of structural flood defences can have a major impact on the environment and there has been an expression of concern by many members of the public for the degradation of river corridors. In this context, it is becoming a commonly accepted practice by central or local governments to submit flood management plans to public discussion. Appropriate techniques for interfacing with the public are necessary to support this upsurge of public involvement. This paper presents results from research on public perception of floods, flood management and participatory initiatives in Setúbal, Portugal. An extensive interview programme was undertaken with residents and shopkeepers – with and without flood experience, professionals responsible for dealing with flood control problems and local authorities responsible for decision-making on flood management. The paper concludes with a number of recommendations for flood hazard management policy making and processes.