Mutual awareness: Enhanced by interface design and improving team performance in incident diagnosis under computerized working environment |
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| Affiliation: | 1. Department of Industrial Engineering, Tsinghua University, Beijing, 100084, China;2. National Key Laboratory of Human Factors Engineering, China Astronaut Research and Training Center, Beijing, 100094, China;1. Department of Industrial Engineering, Tsinghua University, Beijing, 100084, PR China;2. National Key Laboratory of Human Factors Engineering, China Astronaut Research and Training Centre, Beijing, 100094, PR China;1. Human Behaviour & Organisational Innovations, Netherlands Organisation for Applied Scientific Research (TNO), The Netherlands;2. Department Cognitive Psychology and Ergonomics, University of Twente, The Netherlands;1. Department of Maritime Technology and Innovation, Buskerud and Vestfold University College, Postboks 4, 3199 Borre, Norway;2. Department of Psychology, University of Oslo, Postboks 1094 Blindern, 0317 Oslo, Norway;1. Department of Industrial Engineering, Tsinghua University, Beijing 100084, China;2. Shanghai Nuclear Engineering Research and Design Institute, Shanghai 200233, China |
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| Abstract: | Mutual Awareness, which measures understanding of the behaviors and status of other members in a team is supposed to influence team decision-making process in safety-critical tasks/systems. This study aims to explore enhancement of mutual awareness by adding a Mutual Awareness Tool (MAT) on a user interface and examining its effects on team diagnosis performance in emergency situations of a simulated nuclear power plant system. According to the experimental results, the embedded MAT on the operation interface enhanced team mutual awareness significantly, and improved incident diagnosis performance. The results also showed that the increase in mutual awareness led to a reduction of individual situation awareness, possibly due to the limited mental resources. |
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| Keywords: | Team situation awareness Mutual awareness Incident diagnosis Interface design |
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