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Imaginal and emotional experiences in pleasure-oriented IT usage: A hedonic consumption perspective
Authors:Jiming Wu  Clyde Holsapple
Affiliation:1. Department of Management, College of Business and Economics, California State University, East Bay, 25800 Carlos Bee Boulevard, Hayward, CA 94542, USA;2. School of Management, Gatton College of Business and Economics, University of Kentucky, Lexington, KY 40506-0034, USA
Abstract:Based on the marketing theory of hedonic consumption, this study examines the effects of six types of imaginal and emotional experiences on using pleasure-oriented IT. Associated hypotheses are tested using questionnaire responses from 443 online game players. The results provide strong support for the major hypotheses and indicate that the determinants of behavior may differ in using pleasure-oriented versus productivity-oriented IT. This paper contributes not only to the application of a marketing theory to IS research, but also to improved understanding of using pleasure-oriented IT and of why people use technologies that are not particularly useful from a productivity standpoint.
Keywords:Arousal   Behavioral intention   Emotional experience   Enjoyment   Escapism   Hedonic IT   Hedonic consumption perspective   Imaginal experience   Perceived ease of use   Perceived usefulness   Playfulness   Pleasure-oriented IT   Productivity-oriented IT   Utilitarian IT   TAM   System usage
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