| IT产品的可用性测试与评估 |
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| 引用本文： | 张丽萍,刘正捷,张海昕,肖春达,李矞前.IT产品的可用性测试与评估[J].计算机工程与应用,2003,39(9):73-75,87. |
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| 作者姓名： | 张丽萍 刘正捷 张海昕 肖春达 李矞前 |
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| 作者单位： | 1. 大连海事大学,欧盟可用性中国中心,大连,116026
2. 大连市财政局,信息中心,大连,116001 |
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| 基金项目： | 欧盟第五框架研究开发计划项目暨中欧科技合作计划项目(编号:IST-1999-29067) |
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| 摘 要： | 可用性测试与评估是可用性工程的重要组成部分。该文首先提出可用性质量的指标体系,它为衡量和改进产品的可用性质量提供了参照系和必要的基础,然后重点介绍几个用户评估与专家评估方法,最后给出一个可用性用户评估的实例。
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| 关 键 词： | 可用性 评估 测试 有效性 效率 满意度 专家评估 用户评估 指标体系 |
| 文章编号： | 1002-8331-(2003)09-0073-03 |
Usability Evaluation for IT Products |
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| Zhang Liping,Liu Zhengjie,Zhang Haixin,Xiao Chunda,Li Yuqian.Usability Evaluation for IT Products[J].Computer Engineering and Applications,2003,39(9):73-75,87. |
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| Authors: | Zhang Liping Liu Zhengjie Zhang Haixin Xiao Chunda Li Yuqian |
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| Affiliation: | Zhang Liping 1 Liu Zhengjie 1 Zhang Haixin 1 Xiao Chunda 2 Li Yuqian 21 |
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| Abstract: | Usability evaluation is one of the most important part of usability engineering to improve usability as quality in use for products.This paper describes the metrics adopted in the related standards and current practice for measuring usability.Various method s for both user-based evaluation and expert-based evaluation are then highlighted in the paper.Finally an example of comparative usability evaluation conducted by AIR for Microsoft is present ed briefly. |
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| Keywords: | Evaluation Testing Usability Effectiveness Efficiency Satisfaction Expert-based evaluation User-based evalu-ation Metrics |
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