Use of consumer insight in the new product development process in the meat sector |
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Authors: | Grunert Klaus G Verbeke Wim Kügler Jens O Saeed Faiza Scholderer Joachim |
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Affiliation: | MAPP Centre for Research on Customer Relations in the Food Sector, Aarhus University, Haslegaardsvej, Denmark. klg@asb.dk |
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Abstract: | Successful new product development requires input from the market throughout the product development process, from identification of opportunities via screening of ideas, development of concepts, development of physical prototypes and to launch. Drawing on work done in the EU FP6 projects PROSAFEBEEF and Q-PORKCHAINS and a Danish project, all dealing with new product development in the meat sector, it is shown how the use of consumer insight techniques can a) support the identification of market opportunities, b) make sure that technologies applied are acceptable to consumers, c) aid the selection and optimisation of new product concepts and related communication, and d) be used to test product prototypes before final launch. |
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Keywords: | Consumer behaviour Concept testing Idea generation New product development Quality perception Technology acceptance |
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