| 流程设计的系统思想及QFD的应用 |
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| 引用本文： | 杨德英.流程设计的系统思想及QFD的应用[J].电子质量,2005(9):43-45. |
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| 作者姓名： | 杨德英 |
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| 作者单位： | 上海联想电子有限公司,上海,201206 |
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| 摘 要： | 流程设计应该进行系统思考,从顾客需求的获取及流程特性需求,利用QFD(质量功能展开)转化为可操作的流程参数,并同时考虑流程风险控制.同时本文以案例形式介绍如何在流程设计阶段引入QFD.
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| 关 键 词： | 系统思想 流程顾客 流程设计 质量功能展开 |
| 文章编号： | 1003-0107（2005）09-0043-03 |
The Flow Design System Thought and QFD Application |
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| Yang Deying.The Flow Design System Thought and QFD Application[J].Electronics Quality,2005(9):43-45. |
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| Authors: | Yang Deying |
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| Abstract: | The flow design should be of system thought. It should transformed to operable flow parameters by utilizeing QFD from learning customers'demand to the special flow requirement, meanwile, the way to control flow risk should be added to consideration. This essay illustrates how to utilize the QFD in flow design with example. |
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| Keywords: | System thought Flow customer Flow design QFD |
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