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The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges |
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| Authors: | Nam Kichan Dutt Christopher S Chathoth Prakash Daghfous Abdelkader Khan M Sajid |
| Affiliation: | 1.Department of Marketing and Information Systems, School of Business Administration, American University of Sharjah, Sharjah, UAE ;2.Emirates Academy of Hospitality Management, Dubai, UAE ; |
| Abstract: | Electronic Markets - The growth of technology has resulted in the use of state-of-the-art systems such as artificial intelligence (AI) and robot-based applications and services in the hotel... |
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