The roles of gaze, gesture and gender in CSCL

Abstract This paper investigates the role of gaze and gesture when subjects are collaboratively solving physics problems with a computer. The results from the study indicate that females interacting together as pairs do use gaze significantly more than male pairs or those of mixed gender. There is evidence that gaze occurs during the planning stages of the problem solving activities and occurs more frequently by the speaker rather than the hearer during this phase. Mutual gazing occurs at this time too. The main finding is that differences in non-verbal communication strategies with respect to gender grouping effect not only the strategies that progress the collaborative process but more importantly also those that influence the understanding of the problem space. These results suggest the quality of video linkage will play an important role in collaborative problem solving for distance learners.