| 用模糊层次分析法(FAHP)确定QFD中客户需求权重 |
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| 引用本文： | 郭燕,韩京海.用模糊层次分析法(FAHP)确定QFD中客户需求权重[J].机械管理开发,2007(6):112-113,115. |
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| 作者姓名： | 郭燕 韩京海 |
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| 作者单位： | 1. 南京化工职业技术学院,江苏,南京,210048
2. 南京交通职业技术学院,南京,210032 |
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| 摘 要： | 采用模糊层次分析法(FAHP)确定质量功能配置(QFD)中客户需求的权重,建立了评价模型,将模糊一致矩阵引入层次分析中,通过建立模糊一致矩阵获得了接近实际的客户需求权重结果.最后以某企业所生产的车床的客户需求为例,验证了用FAHP法来确定QFD中客户需求权重的可行性.
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| 关 键 词： | 模糊层次分析法(FAHP) 质量功能配置(QFD) 权重 模糊层次分析法 FAHP 客户需求 权重 Method of Requirements Customer Weight 验证 车床 生产 某企业 结果 一致矩阵 评价模型 质量功能配置 |
| 文章编号： | 1003-773X（2007）06-0012-03 |
| 收稿时间： | 2007-06-14 |
| 修稿时间： | 2007年6月14日 |
Confirming the Importance Weight of Customer Requirements in QFD Using the Method of FAHP |
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| Guo Yan,Han Jinghai.Confirming the Importance Weight of Customer Requirements in QFD Using the Method of FAHP[J].Mechanical Management and Development,2007(6):112-113,115. |
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| Authors: | Guo Yan Han Jinghai |
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| Abstract: | In this paper, the method of fuzzy analytical hierarchy process is used to confirm importance weight of requirements of the customer in QFD. Evaluation model is set up.In this paper, fuzzy consistent matrix is introduced to the analytic hierarchy process ,with which to obtain the importance weights of customer requirements close to practice. Finally, importance weight of requirements of the customer to the lathe in one enterprise as a practical example, satisfactory weight results prove that this method is very effective and feasible. |
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| Keywords: | Fuzzy Analytical Hierarchy Process(FAHP) Quality Function Deployment(QFD) Weight |
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