基于全局HIEs解构的人机产品用户需求模型构建

为了获取关键用户需求与准确的人机产品设计方案，提出将全局 HIEs 解构方法与 Kano 模型分析方法相结合的人机产品用户需求模型构建方法与具体流程。该方法利用全局 HIEs 解构，建立人机产品多维设计特征映射空间；通过因子分析法与多元线性回归获取影响设计整体满 意度的关键用户需求因子及其权重排序，再结合 Kano 模型与问卷确立关键用户需求类型，提出人 机产品设计方案。最终，以肩颈按摩仪设计为例，论证了所构建模型与具体方法的可行性。

Construction of User Need Model for Ergonomic Product Based on the Global HIEs Deconstruction

In order to obtain the key user needs and the accurate ergonomic product design proposals, a user need model construction method and specific procedures integrating the method of the global human interface elements (HIEs) deconstruction and Kano model analysis has been proposed for ergonomic product. The multi-dimensional design feature space was established based on the global HIEs deconstruction. The key user need factors and their weight ranking which influence the overall satisfaction of the design were obtained by factor analysis and multiple linear regression. Then, combined with the Kano model and questionnaire method, the type of key user needs was established and the ergonomic product design was proposed. Finally, through the example of the design of shoulder and cervical vertebra massage device, the feasibility of the proposed model was demonstrated.