| Abstract: | This paper reports the main findings of a questionnaire survey on the use of failure mode and effects analysis (FMEA) in the United Kingdom motor industry. Survey data were obtained from 78 organizations. Among the main findings are: the majority of suppliers only started to use FMEA because it was a contractual requirement of their customer; however, a number of them are now seeking to make more use of the technique to facilitate their process of quality improvement; FMEA is treated by the majority of organizations as a team activity; engineers still view FMEA as a hard slog; more use should be made of computerized aids to reduce the effort in preparing and updating the FMEA; and the main difficulties encountered in the use of FMEA are related to time constraints, poor organizational understanding of the importance of FMEA, inadequate training and lack of management commitment. It is also pointed out that organizations are not satisfied with the current training courses on FMEA. |
