基于用户需求的老年人可穿戴设备功能层次研究

目的 针对现有老年人可穿戴设备功能众多却不能较好地满足消费者需求的问题，提出运用KJ法和Kano模型对老年人可穿戴设备进行功能层次研究，旨在为老年人可穿戴设备设计研发提供指导。方法 通过KJ法调研并分析消费者对于当前市场上老年人可穿戴设备的使用感受及潜在需求，建立产品的功能清单；运用Kano模型分析用户对老年人可穿戴设备的功能诉求指标，确定其Kano需求属性，得到用户需求重要度，构建反映目标用户需求的产品功能层次清单，以指导产品设计。结果 从用户需求出发，构建了老年人可穿戴设备功能层次清单，直观体现了目标用户对各功能的需求度，确保老年人可穿戴设备的设计更好地满足用户需求。结论 功能层次研究对提高老年人可穿戴设备的用户满意度，使产品更好地立足市场具有重要的应用价值。

Functional Level of Wearable Devices for the Elderly Based on User Demand

The work aims to propose the use of KJ method and Kano model for the functional level study on the wearable devices for the elderly, in order to provide guidance for the design, research and development of such devices, regarding the problems that the elderly''s wearable devices have many functions but cannot meet the needs of consumers better. Consumers'' feelings and potential needs of the wearable devices for the elderly in the current market were researched and analyzed in the KJ method, and a functional list of products was established. The functional demand indexes of wearable devices for the elderly from the consumers were analyzed with the Kano model, in order to determine their attributes of Kano demand and user demand im-portance degree, and to establish a functional level library of products that reflected the needs of target user, so as to guide product design. Functional level library of wearable devices for the elderly based on user demand was established, which intuitively reflected the demand for each function of target user and ensure that the design of the elderly''s wearable devices could meet the user demand better. The functional level study has significant application value in improving the user satisfaction of wearable devices for the elderly, and making the product based on the market better.