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数字参考咨询服务是当前高校图书馆参考咨询发展的必然趋势。本文在分析数字参考咨询服务的基本概念及特点基础上,详细剖析高校图书馆参考咨询服务的服务方式,提出发展策略包括加大图书馆数字参考咨询服务的宣传和推广力度,为数字参考咨询服务更好地展开奠定基础;优化人员配置,加强数字参考咨询服务的人才队伍建设;加大数字资源建设,为数字参考咨询服务做好资源保障等,推进高校图书馆数字参考咨询服务的可持续发展。

Probe into the Digital Reference Service of Colleges and Universities Library in the New Era

Digital reference service is the inevitable trend of the development of reference consulting in colleges and universities library.Based on the analysis of the basic concept and characteristics of digital reference service,this paper analyzes the service mode of digital reference service in colleges and universities library in detail,and puts forward the development strategies,including increasing the publicity and promotion of digital reference service in library,laying the foundation for the better development of digital reference service,optimizing personnel allocation and strengthening the talent team of digital reference service to promote the sustainable development of digital reference service in colleges and universities library,we should strengthen the construction of digital resources and guarantee the resources for digital reference service.