Tailoring Automatically Generated Hypertext

This paper describes an approach for tailoring the content and structure of automatically generated hypertext. The implemented system HYLITE is based on applied Natural Language Generation (NLG) techniques, a re-usable user modelling component (VIEWGEN), and a flexible architecture with module feedback. The user modelling component is used by the language generation modules to adapt the hypertext content and links to user beliefs and preferences and to the previous interaction. Unlike previous adaptive NLG systems, which have their own, application-specific user models, HYLITE has re-used a generic agent modelling framework (VIEWGEN) instead. Apart from avoiding the development costs of a new model, this also enabled a more extendable system architecture. Another distinct feature of our approach is making NLG techniques adaptable by the user, i.e., providing users with control over the user model and the hypertext adaptivity.