The influence of role stress on self-disclosure on social networking sites: A conservation of resources perspective |
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Authors: | Shanshan Zhang Ron Chi-Wai Kwok Paul Benjamin Lowry Zhiying Liu Ji Wu |
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Affiliation: | 1. School of Management, Zhejiang University of Technology, Hangzhou, China;2. Department of Information Systems, City University of Hong Kong, Hong Kong, China;3. Pamplin College of Business, Virginia Tech, Blacksburg, Virginia, USA;4. School of Management, University of Science and Technology of China, Hefei, China;5. Business School, Sun Yat-sen University, Guangzhou, China |
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Abstract: | There is a growing body of research about the influence of users’ perceived stress on their social networking site (SNS) usage behaviors. In general, stress negatively leads to a reduction in SNS usage (e.g., discontinuous use and self-disclosure). However, very little research has examined how SNS users strive to resolve stress problems from a positive perspective. To fill this gap, we conducted a research study among users of Moments, a large SNS in China. Based on the conservation of resources (COR) theory, we hypothesized that SNS users’ response to role stress, a subtype of stress, might be positive, leading to investments in social resources (e.g., motivation for relationship maintenance and self-presentation) and generating an increased level of self-disclosure on SNS. The survey results revealed the mediating effect of motivation for relationship maintenance and self-presentation on the SNS stress–disclosure relationship. We found that SNS users conserve their resources by maintaining relationships and presenting themselves positively in response to role stress, as predicted. Theoretical contributions and practical implications of the study are discussed, as are its limitations and directions for future research. |
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Keywords: | Corresponding author at: Business School Sun Yat-sen University 135 West Xingang Road Guangzhou China Tex : +86 13113620362 Role stress Conservation of resources Self-presentation Motivation for relationship maintenance Self-disclosure |
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