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A “Six Sigma”© Case Study: G.E.P. Box's Paper Helicopter Experiment—Part B
Authors:J. A. Johnson   S. Widener  H. Gitlow  E. Popovich
Affiliation: a School of Business Administration, University of Miami, Coral Gables, FLb Sterling Enterprises, Inc., Boca Raton, FL
Abstract:This article presents an application of the “Six Sigma” DMAIC model to G.E.P. Box's famous “paper helicopter” experiment. The Improve and Control Phases are presented here. The Define, Measure, and Analyze Phases were presented in an earlier paper. The intent of this article is to present the reader with a case study for structuring a “Six Sigma” project.
Keywords:Case study  Control  DMAIC model  Improve  Paper helicopter experiment  Six Sigma management
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