| 基于云模型的客户关系管理系统的设计与实现 |
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| 引用本文： | 张曦文. 基于云模型的客户关系管理系统的设计与实现[J]. 电子世界, 2013, 0(7): 11-14 |
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| 作者姓名： | 张曦文 |
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| 作者单位： | 中国通用技术集团 |
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| 摘 要： | 采用云模型根据客户行为对自动客户进行分类,将关于动态概念描述的思想引入到对分类状态集的后处理过程中,以隶属度高的类别被选中的概率大的程序设计原则实现了分类器处理过程的动态性。基于云模型,设计一个客户关系管理系统,从而实现客户资料的记录、查询和分类等功能。
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| 关 键 词： | 客户关系管理 云模型 客户细分 系统设计 |
Designing a CRM system based on Cloud Model |
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| Zhang Xiwen. Designing a CRM system based on Cloud Model[J]. Electronics World, 2013, 0(7): 11-14 |
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| Authors: | Zhang Xiwen |
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| Affiliation: | Zhang Xiwen (college of Computer Science and Technology,Jilin University) |
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| Abstract: | A dynamic customer classification model based on cloud mode is put forward.The model puts dynamic theory of the cloud model is put forward into the back disposal of classification state collection,and achieves dynamic classifying machine disposal process according to programmer of the probability of subjection degree.The paper designs and implements a complete record of customer data,query and sort of customer relationship management system. |
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| Keywords: | CRM Cloud model Customer segmentation System design |
| 本文献已被 CNKI 等数据库收录！ |
