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ISO/9000质量管理基本概念与高校管理
引用本文:龚国友.ISO/9000质量管理基本概念与高校管理[J].成都电子机械高等专科学校学报,2012(1):54-56.
作者姓名:龚国友
作者单位:成都电子机械高等专科学校通信工程系
摘    要:高等院校引入ISO/9000族标准质量管理体系,将促进学校改进教育方法,树立以学生为关注焦点的教育理念,阐述了ISO/9000族标准质量管理体系中的基本观念,8项基本管理原则与高校管理,进而探索了ISO/9000质量管理标准与高校传统管理的结合。

关 键 词:ISO/  质量管理体系  过程管理  高校管理

ISO/9000 Quality Management System and university management
GONG Guoyou.ISO/9000 Quality Management System and university management[J].Journal of Chengdu Electromechanical College,2012(1):54-56.
Authors:GONG Guoyou
Affiliation:GONG Guoyou(Department of Communication Engineering,Chengdu Electromechanical College,Chengdu 610031,China)
Abstract:The introduction of ISO 9000 quality management system into universities will promote the improvements of higher education methodology in university.The fundamental concepts of ISO 900 family are introduced first in this paper.The emphasis is then focused on the conformance between ISO 900 quality management system and university management,including eight quality management principles: customer focus,leadership,involvement of people,process approach,system approach to management,continual improvement,factual approach to decision making,and mutually beneficial supplier relationships.
Keywords:ISO/9000  quality management system  process management  university management
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