A Decision Support System for a small scale industry in a developing country

This paper describes the design and development of a Decision Support System (DSS) for a small scale manufacturing company in a developing country. The DSS provides a solution for an integrated problem of planning, shopfloor scheduling, and control. The DSS system accepts the demand data with priorities, then uses the information from the imbedded data base system regarding product structure, production process, available resources with the status, and inventory. This in turn is used by the imbedded models to solve planning and scheduling problems, and provide solutions containing job order release, shopfloor scheduling and material requirement report. What if analysis feature provided by DSS allows the managers to incorporate their knowledge and experience to improve the quality of the solution by evaluating different scenarios presented by the manager. The laboratory equipment manufactured by the company is made to order. Product information regarding twenty-two high demand items is incorporated into the data base system, and the scheduling problem is solved for these items. The jobshop is a mixed shop problem containing a flow shop, an open shop, and a flow shop. A heuristic method used for solving this problem is presented.