创新居民客户电费收费方式的探讨

缴费难问题是困扰供电企业多年的难题之一。黄石供电公司除设立自营收费窗口外，推出了银行代收、合作营业厅、网上营业厅等多种缴费方式供客户选择；同时开通了短信平台提供提醒、查询等服务，形成了供电企业与用电客户的良性互动。

The Exploration of the Customer Electricity Fee Payment

The problem of payment difficult has puzzled power supply enterprise for many years.Huangshi electric power company sets up the self-management charge window,also promots the bank to receive on another's behalf,the cooperation selling area,on-line selling area and kinds of payment ways to supply the customer choice.At the same time,opening the messages platform and on-line selling area provides services for reminder,inquiry.All these ways form the optimal interaction between the power supply enterprise and ...