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Toward a task analysis of assertive behavior
Authors:RM Schwartz  JM Gottman
Abstract:Conceptualized assertiveness problems in terms of a task analysis of the topography of competent responding. 47 male and 54 female undergraduates who ranged from extremely nonassertive to highly assertive (according to their scores on the Conflict Resolution Inventory) responded to 3 sets of situations requiring refusal of an unreasonable request. Content knowledge of an assertive response, delivery of the response under 2 conditions, heart rate, self-perceived tension, and the incidence of positive and negative self-statements were assessed. Differences on these variables between low-assertive (LA), moderate-assertive (MA), and high-assertive (HA) groups were analyzed to determine the nature of the response deficit in nonassertive Ss. LA Ss differed from MA and HA Ss on role-playing assessments requiring them to deliver an assertive response, but they did not differ from MA and HA Ss on their knowledge of a competent response or on hypothetical delivery situations. No significant differences in heart rate were observed between LA, MA, and HA Ss; however, higher self-perceived tension was found in LA compared to MA and HA Ss. A greater number of negative and fewer positive self-statements were reported by LA compared to MA and HA Ss. (PsycINFO Database Record (c) 2010 APA, all rights reserved)
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