Service multinationals: Their past,present, and future |
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| Authors: | Sumit K Kundu Hemant Merchant |
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| Affiliation: | (1) International Business, Department of Management and International Business, College of Business Administration, Florida International University, Miami, USA;(2) International Strategy, Department of Management, International Business, and Entrepreneurship, Florida Atlantic University, Davie, USA |
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| Abstract: | Abstract and Key Results
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This focused issue underscores the growing importance of service sector in the global economy and attempts to fill in the
lacunae of research in internationalization of service industries. We stress the need for more systematic research both at
the conceptual and empirical level to extend the frontiers of knowledge on service multinationals. Given the rising importance
of service sector, it is imperative that international business scholars examine the internationalization of service firms
in both developed and developing nations.
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The focused issue presents papers that delve into different aspects on service multinationals, namely surveying recent academic
work on non-manufacturing sector, internationalization and performance, determinants of exports for service firms, regional
versus global strategies for service firms, offshoring propensity in information technology industry, and value transformation
model for location-intensive and information-intensive software services. Each paper offers a distinct insight into the services
sector.
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| Keywords: | Service Multinational Enterprise Non-manufacturing Sector Location Aspects Regional Strategies Offshoring Performance |
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