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The influence of race and consultant verbal behavior on perceptions of consultant competence and multicultural sensitivity.
Authors:Rogers  Margaret R
Abstract:Sought to determine the influence of race and consultant verbal behavior on perceptions of consultants' competence and multicultural sensitivity. In this analog study, 154 female preservice teachers viewed a videotape of a problem definition interview in which the race of the consultee (African American or Caucasian), race of the consultant (African American or Caucasian), and verbal behavior of the consultant (race-sensitive or race-blind) were completely crossed. The participating preservice teachers (African American and Caucasian) rated the consultants on measures of competence and multicultural sensitivity. A 2?×?2?×?2?×?2 multivariate analysis of variance (MANOVA) and subsequent univariate follow-up tests revealed a main effect for consultant behavior, favoring race-sensitive vs race-blind verbalizations for both dependent variables. Significant interactions were also found for each dependent variable for participant race?×?consultant behavior and consultant race?×?consultant behavior. Possible explanations for these findings are discussed, and implications for practice and future research directions are identified. (PsycINFO Database Record (c) 2010 APA, all rights reserved)
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